✦ Before You Begin — Why This Policy Exists
Batejili believes your personal information belongs to you. We do not use it for our own gain, sell it, or share it with anyone without reason. This privacy policy was written to keep you informed — there are no hidden agendas.
By creating an account or using this site, you agree to this privacy policy. We want you to agree with full understanding, which is why it has been written in plain, simple language.
If you have any questions, please contact our support team — they are always ready to help.
Applicability
This privacy policy applies to Batejili's main website, mobile app, and all associated services.
1 What Information We Collect
Batejili collects only the information that is strictly necessary — nothing more, nothing less. The data we collect is broken down into three categories below.
Information You Provide Directly
- At registration: full name, date of birth, email address, and phone number.
- For KYC verification: National ID card or passport details.
- For payments: mobile banking number or bank account details.
- Support hours: the issues you report to us.
Automatically Collected Information
- IP address and device type (for security and fraud prevention).
- Browser type and operating system.
- How long and how you spend time on the site (to improve your gaming experience).
- Cookies and session data.
Gaming Activity Data
- Gaming history, bet amounts, and win/loss records.
- Transaction history for deposits and withdrawals.
- Details of bonus claims and usage.
What We Do Not Collect
- Your full bank card number or CVV code.
- Your password (except as an encrypted hash).
- Any personal information about you that is not relevant.
2 How Your Information Is Used
Batejili uses your information only for specific purposes, each of which is clearly outlined below.
| Purpose of Use | Data Used | Why It Is Needed |
|---|---|---|
| Account Management | Name, Email, Phone | For login and communication purposes |
| Identity Verification (KYC) | Identity Document Details | Fraud Prevention & Security |
| Payment Processing | Payment Account Information | For Deposits & Withdrawals |
| Customer Support | Account & Transaction Information | For Troubleshooting |
| Security Monitoring | IP & Device Information | Prevention of Unauthorized Access |
| Service Improvement | Usage Patterns (Anonymous) | To Improve Your Experience |
Marketing Communications
You may unsubscribe from promotional emails or SMS at any time. However, important account-related messages (security alerts, transaction confirmations) cannot be disabled.
4 Our Data Protection Measures
Batejili protects your information using industry-leading security technology. Your safety is our top priority.
In the Event of a Data Breach
In the event of a security breach (which we work hard to prevent), affected users will be notified within 72 hours and steps will be taken to resolve the issue promptly.
5 Cookie Policy
Batejili uses cookies to enhance your experience. Cookies are small files stored in your browser that help the site remember your preferences.
Types of Cookies We Use
- Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
- Functional Cookies: To remember your language preference, theme, and other settings.
- Analytics Cookies: To understand which parts of the site are used most — all data is anonymous.
You can disable non-essential cookies in your browser settings, though some features may not function correctly as a result.
6 How Long Your Data Is Retained
Batejili does not retain any information longer than necessary. Retention periods vary depending on the type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Proof of Identity Verification |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Chat | 1 Year | Improving Service Quality |
| Analytics Data | 6 Months (Anonymous) | Platform Improvement |
7 Your Rights
As a Batejili account holder, you have important rights over your own personal data. To exercise any of these rights, please contact our support team.
Right to Access Your Data
You may request to know what information Batejili holds about you. We will send you a copy within 30 days.
Right to Rectification
You may request corrections to any inaccurate or incomplete information, and we will update it as soon as possible.
Right to Erasure
After closing your account, you may request deletion of your data (excluding information we are legally required to retain).
Right to Data Portability
You may request a copy of your data downloaded in a standard format.
Right to Object to Processing
You may object to the use of your data for marketing purposes, and we will stop immediately.
8 Child & Minor Protection
Batejili's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and KYC documents are checked where there is any suspicion. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
A Note for Parents
If you believe your child has created an account on Batejili, please contact our support team immediately. We will take swift action.
9 Changes to the Privacy Policy
This policy may be updated from time to time due to business changes, legal requirements, or technological advancements. For significant changes, we will notify you in advance by email or platform notification.
Updated policies take effect from the date of publication. Continued use of the site after a new policy is published will be considered acceptance of that policy.
The date of the most recent update is always displayed at the top of this page.
✦ Our Commitment to Data Protection
We believe in proving it through action, not just words. Here is what Batejili does to protect your data.
Zero-Sale Policy
Your information will never be sold to any third party. This is our unwavering commitment.
Encrypted Storage
All sensitive data stored in our database is encrypted. No staff member can directly view passwords or payment information.
Minimum Access Privileges
Batejili staff can only access the information required to perform their specific job responsibilities.
Anonymous Analytics
Usage data is anonymized and separated from personal identifiers for analytical purposes.
Rapid Breach Notification
Affected users will be notified within 72 hours of any security incident.
Independent Audit
Our data protection practices are verified through annual third-party security audits.
Content
Our Commitment in Brief
Privacy Questions?
If you have any questions or concerns about your data, please reach out to our privacy team.